CREST comprises five modules designed to deliver training relating to cultural sensitivity in communication to health professional practitioners and students using simulation pedagogy.
The five modules are:
1. Introduction to cultural diversity
This module explores the interaction between culture and health, and the influence culture has on the identity and health beliefs of both patients and health care providers.
2. Negotiating between different health beliefs
This module explores how culture, religion and life experiences influence an individual's health belief system, understanding of health and disease causation, and health seeking behaviours. It also facilitates the development of effective and culturally sensitive communication and negotiation skills.
3. Effective communication when English proficiency is low
This module explains the principles of effective communication with linguistically diverse patients and identifies strategies for working effectively with an interpreter. Participants will practice communicating with clients with low English proficiency and working with an interpreter.
4. Communicating culturally sensitive issues
This module explores some of the culturally sensitive factors that may affect the identity and health of culturally diverse patients, including those that contribute to health inequalities. Participants will gain an understanding of how some cultural and religious beliefs strongly shape relationships and daily life practices, and potentially affect engagement with healthcare systems.
5. Communication and Indigenous healthcare
This module explores the diversity and uniqueness of the Aboriginal and/or Torres Strait Islander cultures, and highlights the importance of demonstrating cultural respect in enhancing a patient’s desire and ability to seek health care.
All modules are stand alone. Participants must complete Module 1 - Introduction to cultural diversity - before continuing with one or more of the remaining modules (i.e. Modules 2 - 5).
Once Module 1 is completed, participants can continue their learning in any order.